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Whether you're stuck on an integration, weighing up pricing or need to flag something that looks wrong, pick the channel below and your message goes straight to the right people.

General enquiries

hello@palpluss.com

Partnerships, pricing, press, legal and privacy questions, or anything else about Palpluss.

Support

support@palpluss.com

Help with your integration, API keys, STK Push or B2C payouts, webhooks and your account. Include your transaction or request ID if you have one.

Report abuse

abuse@palpluss.com

Fraud, scams, misuse of the platform or a security concern — including by another user. Every report is investigated.

Call us

0117789754

Talk to the team directly during business hours, Nairobi time.

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Phone / WhatsApp

0117789754

System Status

Live status page

Headquarters

Nairobi, Kenya